We're truly sorry to hear that your order did not arrive in perfect condition. If your item is damaged due to an error on our end (e.g., faulty packaging), please contact our support team within 3 days of receiving the item at support@animebape.com. Provide your order number and clear photographs showing the damaged or defective items. We'll quickly assess the situation and offer a solution, which might include a refund, replacement, or exchange.
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