6. What should I do if my package is lost in transit?

Created by Jaycee Nguyen, Modified on Tue, Aug 29, 2023 at 11:47 AM by Jaycee Nguyen

While most carriers have been experiencing infrequent scans due to various reasons, if your tracking hasn't been updated for an extended period, please contact us. We'll do our best to assist you. Please note that we cannot be held responsible for any losses or delivery failures resulting from the recipient's absence, incorrect or incomplete address, package refusal, or theft of goods after delivery. 

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